Shipment Documentation


Movers must comply with consumer protection regulations and requirements for Interstate and Intrastate moves.

The household goods moving industry is divided into two distinct segments by types of operations performed by mover - Interstate and Intrastate.

Intrastate transportation and long term storage comes under jurisdiction of state laws in each state. In California the agency regulating transportation of household goods is Public Utilities Commission. Intrastate moves are broken down into local and long distance moves.

Interstate transportation of household goods is regulated by FMCSA, an agency of the United States Department of Transportation.


  • Written on-site estimate,
  • Bill of Lading (state issued contract),
  • Important Notice About Your Move,
  • Inventory Forms (for long distance moves),
  • Your Rights and Responsibilities booklet must be provided by movers to customers,
  • And for long distance moves, weight slips of the shipment, determinging its weight.


  • Written on-site "Binding" or "Non-binding" estimate,
  • Order for Service,
  • Bill of Lading (federal issue contract),
  • Inventory Forms,
  • Customer must be provided with the following information prior to move day:
  • Booklet: Your Rights & Responsibilities when you move,
  • Arbitration Program booklet,
  • And the copeis of the weight slips of the shipment, from government certified scales. Customers have the right to observe the weighings or waive that right at the time they sign the bill of lading.